Welcome to LifePlanZen. These Terms of Use govern your use of our website (lifeplanzen.com) and services. By using our site, you agree to follow these terms. If you do not agree, please do not use our services.
LifePlanZen provides resources, coaching, and planning tools to help seniors and their families navigate later-life decisions including health, financial awareness, and life direction.
Our services are intended for adults aged 18 and older. Users booking services on behalf of seniors (e.g., family members or caregivers) must have appropriate consent.
Certain services, such as coaching sessions or downloadable planning resources, may require payment. All payments are processed securely through our approved payment gateway.
You may cancel a paid session up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours in advance are non-refundable, but we may allow rescheduling at our discretion.
To request a refund or reschedule, email us at info@lifeplanzen.com. Refunds will be processed to the original payment method within 5–10 business days.
Users agree not to use the site for unlawful purposes or transmit any material that is harmful, defamatory, or violates applicable laws or third-party rights.
All content on lifeplanzen.com, including text, graphics, logos, and materials, is owned by LifePlanZen and protected under copyright law. You may not reuse our content without written permission.
LifePlanZen provides informational and advisory content only. We do not offer medical, legal, or financial advice. Users are encouraged to consult certified professionals where needed. We are not liable for any decisions made based on our content or coaching.
Your use of this site is also governed by our Privacy Policy, Cookies Policy, and GDPR Policy.
We reserve the right to modify these Terms of Use at any time. Updated terms will be posted on this page and take effect upon publication.
These terms are governed by the laws of the Province of Quebec and applicable federal laws of Canada. Any disputes will be resolved in the jurisdiction of Quebec City, QC.
If you have questions about these terms or your rights, please contact us:
LifePlanZen
1112 avenue Royale, Quebec, QC, G1E 2L3, Canada
Phone: +1 418-802-0771
Email: info@lifeplanzen.com